Privacy Policy

At Topkon Congress and Event Services, we are committed to protecting your privacy and ensuring that your data is handled securely and under the General Data Protection Regulation (GDPR).

  1. What Information We Collect

We may collect and process the following types of personal data:

  • Name, title, and contact details (email address, phone number, etc.)
  • Organization or company name
  • Website usage data (via cookies or analytics tools)
  1. How We Use Your Information

Your personal data is collected to:

  • Respond to your inquiries and provide customer support
  • Send relevant updates, newsletters, or promotional content (only with your consent)
  • Improve our website and services through analytics and feedback
  1. Legal Basis for Processing

We process your data based on:

  • Your consent (when subscribing to newsletters or submitting contact forms)
  • Contractual necessity (to provide services you’ve requested)
  • Legitimate interest (for website analytics and communication relevant to your role)
  • Legal obligations, when required by law
  1. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share your data with:

  • Event partners or co-organizers (with a clear purpose and limited scope)
  • IT and hosting service providers under strict data protection agreements
  • Legal authorities when required by law
  1. Data Storage and Retention

We retain personal data only as long as necessary for the purpose it was collected or as required by applicable laws.

  1. Your Rights Under GDPR

As an EU/EEA user, you have the right to:

  • Access, correct, or delete your personal data
  • Withdraw your consent at any time
  • Request restriction or object to processing
  • Receive a copy of your data in a structured, machine-readable format
  • File a complaint with your local data protection authority
  1. Data Security

We implement appropriate technical and organizational measures to safeguard your data against loss, misuse, unauthorized access, disclosure, or destruction.

  1. Cookies

Our website uses cookies to enhance your browsing experience and to collect limited analytics data. You can manage your cookie preferences through your browser settings.